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Privacy Policy

This Privacy Policy explains how Wazamba, operating via the website wazamba-aussie.com (the "Website"), collects, uses, stores, and discloses personal information of its users. It applies to all visitors of the Website, including prospective and existing players, and any individual who interacts with our services or support channels. By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy. This Privacy Policy is effective as of 1 January 2025 and is intended to remain in force and relevant at least through 31 December 2026, subject to updates as described below.

Who We Are

OBSERVE: Users need to know the legal identity of the operator, place of registration, and how to contact the entity responsible for privacy matters.

EXPAND: Wazamba is operated internationally under a Curaçao licence, with payment services handled from the EU. For Australian users, the Website is informational in nature and references offshore gambling services. Clear contact details must be provided for privacy-related enquiries.

REFLECT: This section identifies the operating companies and provides a direct channel to a privacy contact point, functionally equivalent to a Data Protection Officer (DPO).

The Website wazamba-aussie.com relates to the online gambling brand Wazamba, which is operated under the following corporate structure:

  • Operator: Rabidi N.V., a private limited liability company incorporated under the laws of Curaçao.
  • Registration number (Rabidi N.V.): 151791 (Curaçao commercial register).
  • Primary gambling licence: E-Gaming licence / sub-licence number 8048/JAZ and reference 8048/JAZ2020-001, issued by Antillephone N.V. under the authority of the Government of Curaçao. Validation is available via https://validator.antillephone.com. The licence is treated as valid and active through at least 2026 according to the referenced validation information.
  • Payment agent / processor: Tilaros Limited, a limited company incorporated in Cyprus.
  • Registration number (Tilaros Limited): HE 406322 (Cyprus Companies Registry).

Full street addresses for Rabidi N.V. and Tilaros Limited are not specified in the data available to Wazamba. Where required, we will provide up-to-date registered office details upon a verified written request.

Privacy Contact / Data Protection Point

For all questions, requests, or complaints relating to this Privacy Policy or the handling of your personal information, you may contact our privacy contact point (Data Protection contact) using the following details:

Phone numbers and contact forms are not specified. If these become available, we will update this section. The named author of certain content on the Website is Sophie Williams; however, privacy accountability remains with the corporate operator(s) identified above.

What Personal Data We Collect

OBSERVE: We must describe all categories of personal and technical data that may be collected via the Website or associated gaming services.

EXPAND: This covers both information you provide directly and data collected automatically (including cookies and analytics), as well as information needed for gambling transactions and compliance (KYC/AML).

REFLECT: The following categories may apply whether you interact only with the informational review areas of Wazamba or proceed to register and play with the underlying Wazamba casino operated via wazamba-aussie.com or related domains.

Identity and Contact Data

  • Full name, date of birth, and gender (where provided).
  • Residential address and country of residence.
  • Email address (including those used for account registration, newsletters, or support).
  • Telephone number or mobile number (if provided as part of account verification, customer support, or payment security checks).
  • Copies or details of identification documents (e.g., passport, driver's licence, national ID) and utility bills, used for Know Your Customer (KYC) verification and age verification.

Account and Behavioural Data

  • Username, account ID, and profile information associated with your gaming account.
  • Account settings, preferences (including language, communication preferences, responsible gambling limits), and loyalty status.
  • Gaming and betting history, including:
    • Games played and game sessions (e.g., Book of Dead, other Pragmatic Play or third-party games).
    • Stakes, wagers, wins, losses, bonuses used, and rollover progress.
    • Deposit and withdrawal history (amounts, methods, timestamps).
    • Interactions with responsible gambling tools (self-exclusion, cooling-off, deposit/bet limits).
  • Clickstream and interaction logs on the Website (pages viewed, links clicked, time spent, navigation patterns).

Technical and Device Data

  • IP address (including approximate geolocation at country/region/city level).
  • Device identifiers (such as device ID, browser type and version, operating system, screen resolution, and language settings).
  • Log data (access times, referrer URL, error logs, and information about how your browser or device interacts with our servers).
  • Security event data (login attempts, password reset logs, multi-factor authentication events, device trust scores).

Payment and Financial Data

  • Payment method details (e.g., partially masked credit/debit card information, e-wallet identifiers, bank account IBAN/BIC or BSB, or other payment instrument details) as necessary to process deposits and withdrawals through our payment agent Tilaros Limited or other authorised processors.
  • Transaction identifiers, authorisation codes, tokens, and related metadata.
  • Billing address and currency preferences.
  • Anti-fraud risk assessments, chargeback information, and payment dispute records.

Marketing and Communications Data

  • Records of your consents and preferences regarding:
    • Email marketing and promotional communications.
    • SMS or push notifications (where applicable).
    • Participation in surveys, competitions, leaderboards, and promotional campaigns.
  • Analytics data indicating responsiveness to marketing (open rates, click-through rates, unsubscribe actions).
  • Feedback and survey responses you voluntarily submit.

Cookies and Similar Technologies

  • Cookies and local storage identifiers to remember your settings, maintain sessions, and support security and fraud prevention.
  • Analytics cookies and tags to measure Website performance, traffic sources, and user behaviour.
  • Advertising and affiliate cookies (where used) to attribute referrals and manage affiliate commissions for Wazamba-related campaigns.

Where we receive aggregated or anonymised data that cannot reasonably be re-linked to an identifiable individual, such information will not be treated as personal information except where applicable law treats it otherwise.

Legal Basis for Processing

OBSERVE: Different types of processing require distinct legal grounds, especially given our cross-border context and the use of EU-based processors.

EXPAND: Although the primary focus is on Australian users, we align our practices with internationally recognised privacy principles, including the EU General Data Protection Regulation (GDPR) where relevant and analogous protections under other data protection frameworks.

REFLECT: The legal bases below describe how and why your data may be processed by or on behalf of Wazamba and the Wazamba operator.

Performance of a Contract

  • To create, maintain, and manage your gaming account and provide access to gambling services, games, and features.
  • To process your deposits, bets, game play, bonuses, and withdrawals, and to provide customer support related to such activities.
  • To verify your eligibility and compliance with our terms and conditions, including age and jurisdiction requirements.

Compliance with Legal Obligations

  • To comply with anti-money laundering (AML), counter-terrorist financing (CTF), and fraud prevention laws and regulations under the laws of Curaçao and, where applicable, other relevant jurisdictions.
  • To conduct KYC checks, monitor transactions, and report suspicious activity to competent authorities as required.
  • To retain records for accounting, tax, regulatory reporting, and licence compliance purposes, including retention for legally mandated periods that may extend beyond closure of your account.
  • To comply with enforcement and blocking orders from regulators such as the Australian Communications and Media Authority (ACMA), insofar as they affect our operations, communications, or technical configurations for Australian visitors.

Legitimate Interests

  • To secure our systems, prevent unauthorised access, and protect the integrity of games and payment processes.
  • To investigate and respond to potential fraud, misuse, bonus abuse, collusion, money laundering, or other prohibited conduct.
  • To analyse and improve the performance of the Website and gaming platform, develop new features, and enhance user experience.
  • To conduct non-intrusive analytics and segmentation in order to understand our audience, subject to appropriate safeguards and, where required, consent for certain types of profiling.

Consent

  • To send you direct electronic marketing communications (emails, SMS, push notifications) where consent is required under applicable law.
  • To place or access certain non-essential cookies, tracking pixels, or advertising technologies on your device, subject to your preferences.
  • To process certain optional data you choose to provide (e.g., survey responses, testimonials) beyond what is strictly necessary for the performance of the contract or our legitimate interests.

Where we rely on consent, you may withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Purpose of Processing

OBSERVE: Users need clarity on why data is collected and how it is used.

EXPAND: Purposes relate to service provision, security, compliance, analytics, and marketing.

REFLECT: The following purposes are linked to the legal bases listed above.

Service Provision and Account Management

  • To register and authenticate users, manage player accounts, and provide access to games and ancillary features.
  • To process deposits, bets, in-game transactions, and withdrawals via authorised payment processors and banks.
  • To provide customer support via email or other channels and to communicate operational updates (e.g., maintenance, game changes, account notices).

Compliance, Risk Management, and Fraud Prevention

  • To verify your identity, age, and location and to apply geolocation rules where necessary (e.g., in response to ACMA-related restrictions or other jurisdictional requirements).
  • To monitor for fraud, chargebacks, money laundering, bonus abuse, or other misuse of the Website or associated gaming services.
  • To satisfy applicable gambling, financial, and corporate regulations, including record-keeping and audits.

Analytics and Service Improvement

  • To measure and analyse Website and platform performance (e.g., load times, error rates, popular pages or games).
  • To improve user interface design, game selection, and technical stability based on aggregated usage data.
  • To perform A/B testing, usability studies, and similar evaluations, using pseudonymised or aggregated data where possible.

Marketing and Personalisation

  • To send you promotional offers, newsletters, bonus information, and other marketing content related to Wazamba, subject to your consent and preferences.
  • To personalise content, such as recommending games or promotions that may be of interest based on your past activity.
  • To manage affiliate marketing relationships, ensure correct attribution of referrals, and evaluate the effectiveness of campaigns.

Legal Claims and Business Administration

  • To assert or defend against legal claims, manage disputes, and respond to lawful requests from authorities or regulators.
  • To conduct internal audits, compliance reviews, financial reconciliations, and corporate reporting.
  • To support potential corporate transactions (e.g., mergers, acquisitions, restructurings) subject to appropriate safeguards and, where required, additional notices.

Disclosure & Sharing

OBSERVE: Personal information is sometimes shared with third parties to provide services and comply with laws.

EXPAND: We must identify categories of recipients and circumstances under which disclosure occurs, while stressing safeguards and limits.

REFLECT: Data is not sold as a standalone asset, but may be shared as described below.

Group Companies and Operational Partners

  • Operator and payment entities: Personal data may be shared between Rabidi N.V. (Curaçao) and Tilaros Limited (Cyprus) for operational, payment processing, and compliance purposes.
  • Technical service providers: We may engage hosting providers, data centres, cloud platforms, content delivery networks, and security vendors to operate, maintain, and secure the Website and associated services.
  • Game providers: Certain data necessary for the provision and settlement of games (e.g., session identifiers, bet details, game outcomes) may be shared with licensed game studios such as Pragmatic Play and other content suppliers, subject to contractual and regulatory constraints.

Payment Partners and Financial Institutions

  • Banks, card schemes, e-wallet providers, payment gateways, and other regulated financial institutions receive necessary transaction and identity data to process payments, conduct fraud checks, and comply with financial regulations.
  • Third-party chargeback and fraud-prevention services may process limited personal data for risk assessment purposes.

Professional Advisors and Auditors

  • External auditors, accountants, lawyers, and consultants may access relevant data under strict confidentiality obligations for auditing, legal advice, licence compliance, or dispute resolution.

Regulators and Law Enforcement

  • Regulatory authorities (including, where relevant, Curaçao e-gaming bodies, tax authorities, and financial intelligence units) may receive data as required by law.
  • Where necessary and lawful, we may respond to information requests or legally binding orders from authorities such as the Australian Communications and Media Authority (ACMA) or other competent agencies.
  • We may share information when reasonably necessary to protect our rights, safety, property, or the rights, safety, or property of users or third parties.

Affiliates and Advertising Networks

  • We may share limited data (such as anonymised identifiers, referral codes, and conversion events) with affiliate partners and advertising networks to attribute referrals and measure campaign performance.
  • Where behavioural advertising or cross-site tracking is involved, we will obtain consent where required and provide you with opt-out mechanisms.

Business Transfers

  • In the event of a merger, acquisition, reorganisation, or sale of all or part of our business or assets, personal information may be transferred as part of the transaction, subject to confidentiality obligations and applicable laws. Where required, you will be notified of such changes.

We do not sell your personal information as that term is understood under many privacy laws, but we may disclose it as described above to facilitate the provision of services and comply with regulations.

International Transfers

OBSERVE: Data flows across borders due to our hosting, licensing, and payment infrastructure.

EXPAND: Users should understand where their data may be processed and what safeguards apply, especially where protections may differ from those in their home country.

REFLECT: This section explains cross-border transfers and the measures used to mitigate risks.

Locations of Processing

  • Curaçao: As the jurisdiction of incorporation and licensing for Rabidi N.V., personal data related to gaming operations, compliance, and account management may be stored and processed on infrastructure controlled by or on behalf of the operator in or from Curaçao.
  • Cyprus and the European Union/EEA: Payment processing and certain support or administrative functions may be carried out by Tilaros Limited and EU-based service providers, which may involve processing within Cyprus and/or other EEA countries.
  • Other regions: Hosting, content delivery networks, security services, or support tools may involve data centres or processors located in other countries, which may have different data protection laws (e.g., the United States, the United Kingdom, or other jurisdictions where major cloud or security providers operate).

Safeguards for International Transfers

  • Where we transfer personal data between jurisdictions, we endeavour to do so in accordance with applicable data protection principles and using appropriate contractual safeguards.
  • For transfers from the European Economic Area (EEA) or UK (where applicable), we aim to rely on:
    • Standard Contractual Clauses (SCCs) or equivalent mechanisms approved by relevant authorities; and/or
    • Other recognised safeguards such as binding contractual obligations, technical and organisational security measures, and minimisation of personal data.
  • We apply internal access controls, encryption, pseudonymisation (where appropriate), and strict "need-to-know" principles to limit cross-border exposure of personal data.

By using the Website and related services, you acknowledge that your information may be transferred to and processed in countries outside your country of residence, including countries that may have different data protection standards. Where required by law, we will request your explicit consent for such transfers.

Data Retention

OBSERVE: Users should know how long data is kept and according to what criteria.

EXPAND: Gambling and financial regulations frequently require longer retention for certain categories (e.g., AML records), even after account closure.

REFLECT: We apply category-specific retention rules and delete or anonymise data when it is no longer needed.

General Principles

  • We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations, and resolving disputes.
  • When determining retention periods, we consider factors such as:
    • Legal and regulatory requirements (e.g., AML/CTF, gambling licence conditions).
    • The nature and sensitivity of the data.
    • The potential risk of harm from unauthorised use or disclosure.
    • Our legitimate business needs.

Indicative Retention Periods

  • Account and identification data: Typically stored for the duration of your account plus a period of 5 to 7 years after account closure, to comply with AML, financial, and gambling regulations and to manage legal claims.
  • Transaction and betting data: Retained for at least 5 years from the date of the relevant transaction, or longer where required by financial or regulatory law.
  • Customer support communications: Retained for up to 5 years after resolution of the relevant query, complaint, or dispute.
  • Marketing and consent records: Retained while you remain subscribed to marketing communications and for up to 2 years after unsubscribing, to demonstrate compliance with consent and opt-out obligations.
  • Technical logs and security data: Stored for variable periods, typically between 6 months and 5 years, depending on security, audit, and operational needs.

Deletion and Anonymisation

  • When personal data is no longer needed for the purposes for which it was collected and no longer required by applicable law, we will either delete it or anonymise it so that it can no longer be linked to an identifiable individual.
  • Where feasible, we prefer anonymisation for certain datasets (e.g., aggregated gaming statistics) to preserve analytical value without retaining personally identifiable information.
  • If you exercise your right to erasure, we will evaluate your request in light of our legal obligations and technical capabilities. In some cases, we may retain limited information (e.g., name, date of birth, account status) on a suppression or exclusion list in order to comply with legal obligations or to honour self-exclusion and responsible gambling commitments.

Your Rights

OBSERVE: Users require a clear explanation of the rights they may exercise regarding their personal data.

EXPAND: Although Australian law differs from the GDPR and Mexican privacy laws, we structure our rights policy to be broadly consistent with international standards, with reference to GDPR-style rights and, where relevant, analogous concepts from other regimes.

REFLECT: The rights below describe the options that users of Wazamba and associated Wazamba services may generally expect, within technical and legal constraints.

Right of Access

  • You may request confirmation as to whether we process your personal information and, where we do, receive a copy of such data together with certain related information (e.g., purposes of processing, categories of data, categories of recipients, retention periods).

Right to Rectification (Correction)

  • You may request correction of inaccurate personal data or completion of incomplete data held about you. Where you maintain an account, you may correct certain data directly via your profile settings.

Right to Erasure (Deletion)

  • You may request deletion of your personal data in certain circumstances, for example where:
    • The data is no longer necessary in relation to the purposes for which it was collected; or
    • You withdraw consent where processing is based on consent and there is no other legal ground for processing; or
    • You object to processing and there are no overriding legitimate grounds for continued processing.
  • This right is subject to important exceptions, particularly where retention is required by law (for example, AML obligations) or necessary for the establishment, exercise, or defence of legal claims or to demonstrate compliance.

Right to Restriction of Processing

  • You may request that we restrict the processing of your data (while still storing it) in certain situations, such as:
    • While we verify the accuracy of contested data.
    • Where processing is unlawful but you oppose deletion.
    • Where we no longer need the data but you require it for legal claims.

Right to Object

  • You may object, on grounds relating to your particular situation, to processing based on our legitimate interests, including profiling based on such interests. We will stop such processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is required for legal claims.
  • You may object at any time to the use of your personal data for direct marketing purposes (including profiling to the extent related to such direct marketing). We will promptly honour any such objection.

Right to Data Portability

  • Where technically feasible and required by applicable law, you may request a copy of certain personal data that you have provided to us in a structured, commonly used, and machine-readable format and request that we transmit this data directly to another controller, where possible.

Right to Withdraw Consent

  • Where processing relies on your consent (e.g., certain marketing or cookies), you may withdraw that consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
  • You may typically manage marketing consents in your account settings or by using the "unsubscribe" link in emails. Cookie preferences can be managed as described in the "Cookies & Tracking Technologies" section.

Procedures, Timeframes, and Cost

  • How to exercise your rights: You may exercise your rights by sending a written request to [email protected] or [email protected]. In your request, please specify:
    • Your full name, email address, and any relevant account identifier.
    • The right(s) you wish to exercise and the information to which your request relates.
  • Verification: To protect your privacy and security, we may take reasonable steps to verify your identity before acting on your request, such as asking you to confirm certain account details or provide additional documentation.
  • Response time: We aim to respond to all legitimate requests within 30 days of receipt. If your request is particularly complex or we receive numerous requests, we may extend this period by an additional 30 days, in which case we will inform you of the extension and the reasons for the delay.
  • Fees: We will not normally charge a fee for handling your request. However, we may charge a reasonable fee or refuse to comply where requests are manifestly unfounded, excessive, or repetitive, as permitted by applicable law.

Note on Jurisdiction and Applicable Law

While the Website targets users in Australia and other regions, our data handling practices are designed to be consistent with widely recognised data protection principles, including EU GDPR-style rights. Where applicable law in your jurisdiction offers additional or different rights, we will endeavour to respect those rights to the extent reasonably practical and consistent with our legal obligations under Curaçao law and other governing frameworks.

Cookies & Tracking Technologies

OBSERVE: The Website uses cookies and similar tools for functionality, analytics, and marketing.

EXPAND: Users must understand the types of cookies and how to control them.

REFLECT: This section outlines cookie categories and management options.

Types of Cookies We Use

  • Strictly Necessary (Functional) Cookies:
    • Required for basic operation of the Website and gaming platform (e.g., session management, account login, security, language settings).
    • Without these cookies, certain services cannot be provided.
  • Preference Cookies:
    • Remember your choices (such as language, region, saved preferences) to provide enhanced, personalised features.
  • Analytics / Performance Cookies:
    • Collect information about how visitors use the Website (e.g., pages visited, time spent, error messages).
    • Used to improve Website performance, user experience, and service design, often in aggregated or pseudonymised form.
  • Advertising and Affiliate Cookies:
    • Used to track the effectiveness of marketing campaigns, attribute referrals from affiliate websites, and, where applicable, tailor advertising content.
    • May be set by us or by third-party partners, subject to applicable consent requirements.

Third-Party Technologies

  • We may integrate third-party analytics providers, advertising networks, or social media plugins that place their own cookies or similar technologies on your device.
  • Such third parties are responsible for their own data handling practices and may process information in accordance with their privacy policies.

Managing and Disabling Cookies

  • You can manage or disable cookies via:
    • Your browser settings (e.g., blocking all cookies, blocking third-party cookies, clearing existing cookies).
    • Any cookie management tools or preference panels provided on the Website (where implemented).
  • Most browsers allow you to:
    • See what cookies are stored and delete them.
    • Block cookies from specific websites.
    • Block all cookies from being set.
  • Please note that blocking or deleting certain cookies (especially strictly necessary cookies) may affect the functionality of the Website and may prevent you from using some features or services.

Data Security

OBSERVE: Security measures protect confidentiality, integrity, and availability of personal data.

EXPAND: Users should understand the technical and organisational safeguards in place.

REFLECT: This section summarises our approach, while acknowledging that no system is entirely risk-free.

Technical Measures

  • Encryption in transit: Data exchanged between your browser and our servers is protected using industry-standard Transport Layer Security (TLS) protocols, version 1.2 or higher, where supported by your device and browser.
  • Encryption at rest: Sensitive data is stored on systems that apply modern encryption standards or equivalent logical safeguards, especially for passwords (hashed and salted) and payment-related tokens.
  • Access controls: Access to personal data is restricted based on role and business need, using authentication mechanisms such as strong passwords, access tokens, and, where appropriate, multi-factor authentication.
  • Network security: Firewalls, intrusion detection or prevention systems, and other network security tools help protect our infrastructure from unauthorised access and attacks.

Organisational Measures

  • Policies and training: Staff with access to personal data are subject to confidentiality obligations and receive training on data protection, security practices, and responsible gambling-related confidentiality.
  • Vendor due diligence: Third-party service providers who process personal data on our behalf are carefully selected and contractually required to implement appropriate security measures and process data only according to our instructions.
  • Regular reviews: We periodically review our security practices, perform risk assessments, and update controls in response to evolving threats, regulatory developments, and industry standards. We endeavour to align with internationally recognised security frameworks (such as ISO 27001-style principles or SOC 2-equivalent controls) either directly or via our key infrastructure partners, where applicable.

Incident Response

  • We maintain procedures for detecting, investigating, and responding to potential data breaches or security incidents.
  • In the event of a breach that is likely to result in a high risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable law, describing:
    • The nature of the incident.
    • Likely consequences.
    • Measures taken or proposed to address the breach and mitigate its effects.

Despite these measures, no transmission of data over the internet or method of electronic storage can be guaranteed as completely secure. You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us if you suspect unauthorised access to your account.

Complaints & Contacts

OBSERVE: Users need clear channels to raise privacy-related concerns and an escalation path to supervisory authorities.

EXPAND: Although our primary licences are not Australian, users in Australia should still have avenues for complaint or guidance via local regulators and privacy resources.

REFLECT: This section explains internal and external complaint mechanisms.

Internal Complaints Procedure

  1. Step 1 - Initial Contact:
    • Submit your complaint or query regarding privacy or data protection by email to [email protected] or [email protected].
    • Include your full name, contact details, any relevant account information, and a clear description of your concern.
  2. Step 2 - Acknowledgement:
    • We will aim to acknowledge receipt of your complaint within 5 business days.
  3. Step 3 - Investigation:
    • We will investigate your complaint, which may involve liaising with relevant internal departments or service providers.
    • We may request additional information from you if needed to clarify the facts or your expectations.
  4. Step 4 - Response:
    • We will provide a reasoned response within 30 days of receiving your complete complaint wherever possible. For complex cases, this period may be extended with notice to you.

External Guidance and Supervisory Authorities

If you are not satisfied with our response or believe that your privacy rights have been violated, you may have the right to lodge a complaint with a competent data protection authority or seek guidance from relevant regulators.

  • Australian context:
    • For general information about online gambling risks and responsible gambling, you may consult:
      • Australian Communications and Media Authority (ACMA) - for information on interactive gambling regulation and blocking orders.
      • Victorian Responsible Gambling Foundation - for support resources and information on responsible gambling.
      • Australian Institute of Family Studies (AIFS) - for research and information on gambling impacts.
    • For privacy-specific concerns, you may also consider contacting the privacy regulator in your country of residence (e.g., the Office of the Australian Information Commissioner (OAIC) for Australians, via www.oaic.gov.au).
  • EU/EEA residents: If you are located in the EU/EEA, you may have the right to lodge a complaint with your local Data Protection Authority (DPA). Contact details for DPAs are available on the European Data Protection Board's website.

We encourage you to contact us first so that we may try to resolve your concerns directly.

Updates

OBSERVE: Privacy policies must be updated to reflect changes in practices, laws, or technologies.

EXPAND: Users should be informed about how they will be notified of material changes and what options they have.

REFLECT: This section establishes version control, notification channels, and user choices.

Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect:
    • Changes in our services, operations, or corporate structure.
    • Updates to applicable laws or regulatory guidance (including developments affecting online gambling or data protection).
    • Improvements in our data handling or security practices.
  • We will indicate the date of the latest revision at the end of this document.

Notification of Material Changes

  • Where we make material changes that significantly affect your rights or how we process your personal information, we will take appropriate steps to notify you in advance, which may include:
    • Sending an email notice to the address associated with your account (where available).
    • Displaying a prominent notice or banner on the Website.
    • Providing an in-account notification or message when you next log in.
  • Except where immediate changes are required to comply with law or to address urgent security or operational issues, we will aim to provide at least 30 days' advance notice of material changes.

User Options in Case of Changes

  • If you do not agree with the updated Privacy Policy, you may:
    • Adjust your privacy or marketing settings where available.
    • Discontinue using the Website and, if applicable, request closure of your gaming account.
  • Continued use of the Website or associated services after the effective date of any changes will constitute acceptance of the updated Privacy Policy, except where applicable law requires explicit consent for certain modifications.

Last updated: January 2025 (intended to remain applicable, subject to updates, through at least December 2026).