Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with the operator of the online gambling services offered via wazamba-aussie.com and accessed or reviewed through Wazamba (collectively, the "Website"). By creating an account, accessing, or using any part of the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website. These Terms are effective from 6 November 2025 and are deemed to continue in force unless replaced or updated, with all timeframes applied or interpreted as extending through at least 31 December 2026.

Definitions

For the purposes of these Terms, the following definitions apply:

• Operator: Refers to Rabidi N.V., a private limited liability company incorporated under the laws of Curaçao with registration number 151791, holder of e-gaming authorisations including sub-license number 8048/JAZ and reference license 8048/JAZ2020-001, issued by Antillephone N.V. under the authority of the Government of Curaçao. Where relevant to payment processing, "Operator" also includes Tilaros Limited, a limited company incorporated in Cyprus with registration number HE 406322, acting as payment agent/payment processor.
• Website: The online gambling and related information services made available at https://wazamba-aussie.com, including any subdomains, mobile versions, mirror sites, and associated review or informational pages operated in connection with Wazamba.
• User or Player: Any natural person who accesses the Website, with or without registering an account, including any person who participates in games, places bets, claims bonuses, or interacts with customer support.
• Account: A personal, non-transferable account registered by a User on the Website, enabling access to gambling products, transactions, and related services.
• Bet or Wager: Any amount of real money or bonus funds staked by a Player on a casino game, slot, live casino game, or any other gambling product offered on the Website.
• Balance: The total amount of funds held in a Player's Account at any given time, separated for operational purposes into real-money funds and bonus funds, where applicable.
• Bonus: Any promotional value (including but not limited to deposit bonuses, free spins, cashback, tournaments, loyalty rewards, or other incentives) credited to a Player's Account under promotional campaigns, subject to specific terms, wagering requirements, and restrictions.
• Wagering Requirements or Wager: The minimum aggregate amount in bets that must be staked using bonus funds and/or associated real money before the bonus or any winnings derived from it become withdrawable as real-money funds.
• KYC (Know Your Customer): The verification processes and procedures implemented by the Operator to identify and verify the identity, age, residence, source of funds, and other relevant details of Players, including but not limited to collection of identification documents, proof of address, and payment method verification.
• Restricted Jurisdiction: Any jurisdiction in which the provision or use of the Website's gambling services is unlawful, restricted, or subject to blocking or enforcement actions, including where applicable Australia in accordance with orders issued by the Australian Communications and Media Authority ("ACMA").
• Games or Services: All casino games, slots, live dealer games, and any other gambling or ancillary services provided through the Website, including content from third-party providers such as, by way of reference, Pragmatic Play.
• ACMA: The Australian Communications and Media Authority or any successor body responsible for enforcing online gambling restrictions and issuing blocking or disruption orders in Australia.
• Agreement: These Terms, together with the Privacy Policy, Bonus Terms, responsible gambling policies, and any other policies or rules specifically incorporated by reference on the Website.

Account Registration

Eligibility and Age Requirements

• Minimum age: You may only open an Account and use the gambling Services if you are at least 18 years old or older if the law of your country of residence sets a higher minimum age for online gambling. You represent and warrant that you meet this requirement.
• Legal capacity: By registering, you confirm that you have full legal capacity to enter into this Agreement and that you are not acting on behalf of another person.
• Jurisdictional compliance: You are solely responsible for ensuring that accessing or using the Website is lawful under the laws applicable to you. The Operator does not provide legal advice and does not accept liability where access is illegal or subject to blocking, including in Australia under ACMA enforcement.
• Single account rule: Each User may hold only one active Account on the Website. Multiple or duplicate accounts may be blocked or closed, and related balances may be frozen pending investigation.

Registration Process

1. Account creation: To register, you must complete the online registration form on wazamba-aussie.com, providing at least your full name, date of birth, email address, login credentials, and any other mandatory information requested.
2. Email verification: The Operator may require you to verify your email address by clicking a confirmation link sent to the address you supplied. Failure to complete verification may result in restricted or denied access to the Services.
3. Provision of truthful data: You must provide accurate, complete, and up-to-date information. The Operator may request additional information at any time, including during registration, account review, withdrawals, or compliance checks.
4. KYC documentation: Before allowing certain transactions (especially withdrawals), the Operator may require KYC checks. You may be asked to submit:
   • Government-issued photo ID (passport, national ID card, or driver's licence);
   • Proof of address (utility bill, bank statement, or similar document not older than three months);
   • Proof of ownership of payment methods used (e.g., copy of bank card with masked digits, e-wallet screenshot, or crypto wallet details);
   • Any other documents necessary to satisfy anti-fraud, anti-money laundering, and responsible gambling obligations.
5. Verification outcomes: The Operator may suspend or restrict the Account until satisfactory completion of KYC. If information or documents are false, misleading, or not provided, the Operator may refuse registration, cancel bets, void winnings, or close the Account.

User Obligations and Security

• Accuracy of information: You must promptly update your Account details if they change, including your address, contact details, and payment information.
• Confidentiality of credentials: You are responsible for maintaining the confidentiality of your username, password, and any other login data. Any action performed via your Account is deemed to be undertaken by you.
• Unauthorised access: If you suspect your Account details have been compromised or that unauthorised use has occurred, you must immediately:
  • Change your password; and
  • Notify the Operator via [email protected].
  The Operator is not liable for loss or damage arising from unauthorised access where you have failed to protect your credentials.
• Prohibited uses: You must not:
  • Open an Account on behalf of another person or transfer your Account;
  • Use the Website for commercial, professional, or arbitrage purposes, or in connection with any unlawful activity;
  • Use payment methods or funds not legally yours or not authorised for your use.

Betting & Gameplay Rules

General Rules for Placing Bets

• Offer and acceptance: A Bet is accepted when it is registered on the Operator's servers and appears in your betting or game history. Screen or connection errors do not necessarily indicate that a Bet has been accepted.
• Minimum and maximum stakes: Each Game has its own minimum and maximum stake limits, displayed in the game interface. You may not place Bets below or above those limits. The Operator may adjust limits at any time.
• Real-money vs bonus funds: Bets may be placed using real-money funds, bonus funds, or a combination thereof, subject to specific bonus and wagering rules. Priority rules for which funds are used first may be defined in the Game or bonus rules.
• Game rules: The outcome and settlement of all Bets are determined by:
  • The specific game rules and paytables displayed within each Game; and
  • The random number generator ("RNG") or live game system operated by the Operator or its licensed third-party providers.
• Time of placement: Bets must be placed before the start or closing of the relevant game round. Any Bet that for technical reasons is received after the game outcome has been determined may be declared void at the Operator's discretion.

Cancellation and Modification of Bets

• Player-initiated changes: After a Bet has been accepted and displayed in your bet/game history, you generally cannot cancel or modify it.
• Operator cancellations: The Operator may, acting reasonably, void, cancel, or adjust Bets if:
  • A technical error or malfunction affected game operation, odds display, or Bet registration;
  • The result was determined or known before the Bet was accepted;
  • There is suspicion of fraud, collusion, or exploitation of any bug, glitch, or vulnerability;
  • The Bet violates these Terms, bonus rules, or applicable law.
• Effect of voiding: If a Bet is declared void, the stake will typically be returned to your Account balance. If bonus funds were used, the Operator may reinstate the relevant portion of bonus funds subject to the original terms.

Conduct in Games, Live Casino, and Chats

• Respectful behaviour: You must behave respectfully in all interactions on the Website, including live chat, multiplayer Games, and communication with support. The following are strictly prohibited:
  • Insults, threats, harassment, hate speech, discriminatory or defamatory language;
  • Sharing obscene, offensive, or illegal content;
  • Spamming, advertising, or promoting other websites or services.
• Fair play and anti-fraud: You agree not to:
  • Use bots, scripts, automated systems, or any software to gain an unfair advantage;
  • Collude with other Players or engage in chip dumping or similar practices;
  • Exploit any software, algorithmic, or interface bug. You must promptly report any error or malfunction to the Operator.
• Sanctions for misconduct: The Operator may limit, suspend, or close your Account, void Bets, confiscate bonus funds or winnings, and/or report suspicious activity to relevant authorities if you breach this section.
• Game availability: Certain Games may not be available in some jurisdictions, including Australia, due to regulatory or provider restrictions. Availability does not constitute a representation that participation is lawful in your location.

Bonus Terms

Bonus Activation and Eligibility

• Promotional nature: All Bonuses offered on wazamba-aussie.com are discretionary promotional benefits and may be granted, withheld, or withdrawn at the Operator's sole discretion, subject to applicable consumer laws that cannot be excluded.
• Activation conditions: To receive a Bonus, you may be required to:
  • Opt in via a checkbox, bonus code, or promotion page;
  • Make a qualifying deposit meeting the specified minimum amount;
  • Comply with any time-limited or product-specific conditions published with the promotion.
• Player verification: The Operator may withhold, cancel, or reverse Bonuses and associated winnings until your identity, age, residence, and payment methods are verified under KYC procedures.

Wagering Requirements and Timeframes

• Wagering multiple: Each Bonus is subject to specific wagering requirements, expressed as a multiple of the bonus amount, the deposit amount, or both (for example, 35x bonus + deposit). Exact figures are stated in the relevant promotional terms.
• Contribution of games: Different Games may contribute differently towards wagering (e.g., slots may contribute 100%, some table games a lower percentage, and certain Games may be excluded entirely). Contribution rules for each promotion are set out on the Website.
• Time limits: Bonuses and associated wagering requirements must normally be completed within a defined period (for example, 7 - 30 days from award). Specific timeframes are indicated in the promotion details and are interpreted as applicable and enforceable at least through 31 December 2026, unless otherwise updated.
• Unmet wagering: If wagering requirements are not met within the stated timeframe, the Bonus and any winnings derived from it may be forfeited, with only residual real-money funds (if any) remaining in your Account.

Prohibited Games and Actions

• Game restrictions: Certain Games or game categories may be excluded from bonus play or contribute 0% to wagering. Placing Bets on excluded Games while a Bonus is active may result in:
  • Confiscation of the Bonus and any related winnings; and/or
  • Adjustment of your wagering progress to remove non-qualifying play.
• Bonus abuse: You must not:
  • Use bonus funds in a way that is inconsistent with fair, recreational play, such as placing single high-risk Bets significantly larger than your average stake ("bonus hunting");
  • Open multiple Accounts or coordinate with other Players to exploit promotions;
  • Make low-risk or offsetting Bets solely to meet wagering requirements without genuine chance of loss.
• Operator response to abuse: In cases of suspected bonus abuse or irregular play, the Operator may:
  • Cancel active Bonuses and associated winnings;
  • Adjust balances to remove illegitimately obtained funds;
  • Limit your eligibility for future promotions or close your Account.

Combining Promotions

• One bonus at a time: Unless specifically allowed, you may have only one active deposit-related Bonus per Account at any given time. Additional deposits made while a Bonus is active may not generate a new Bonus until existing wagering requirements are completed or the current Bonus is forfeited.
• Stacking restrictions: Some promotions, such as free spins, cashback, or loyalty rewards, may run concurrently with a main Bonus but remain subject to their own independent terms. Where conflicts arise, the specific promotional terms prevail over these general Terms to the extent of inconsistency.
• Discretion to modify or withdraw: The Operator may modify, suspend, or cancel any promotion at any time, including for regulatory or risk-management reasons, provided that no unfair prejudice is caused to Players who have already fulfilled all relevant conditions under applicable consumer laws.

Payments & Withdrawals

Deposit Methods and Conditions

• Available methods: The Website may support deposits via:
  • Bank cards (e.g., credit or debit cards where allowed);
  • E-wallets and payment services;
  • Cryptocurrencies, where offered; and
  • Other region-specific methods as displayed in the cashier section.
  Payment processing may be handled by Tilaros Limited or by third-party processors acting on behalf of the Operator.
• Ownership of payment instruments: You may only use payment methods that are registered in your own name and lawfully under your control. The Operator may request proof of ownership.
• Deposit limits: Minimum and maximum deposit amounts vary by method and are displayed in the cashier. The Operator may adjust limits for risk-management or responsible gambling reasons.
• Fees and charges: The Operator endeavours to process deposits free of charge but reserves the right to apply reasonable fees, disclosed in advance in the cashier, when necessary. Your bank, card issuer, e-wallet provider, or crypto network may impose additional fees or currency conversion charges.

Withdrawals

• General rules: You may request a withdrawal of your available real-money balance, subject to:
  • Completion of any applicable wagering requirements;
  • Successful completion of KYC and anti-money laundering checks;
  • Compliance with these Terms and any relevant promotions.
• Methods and "return to source" principle: Withdrawals will generally be processed via the same method(s) used for deposits, wherever possible, and may be split across methods at the Operator's discretion to comply with regulatory or banking requirements.
• Limits and instalments: Minimum and maximum withdrawal amounts are displayed in the cashier. The Operator may process large withdrawals in instalments based on internal limits, risk assessments, or technical constraints, while acting fairly and transparently.
• Processing times: The Operator aims to review withdrawal requests within a reasonable period, typically within a few business days, subject to KYC and security checks. Actual receipt times depend on the specific banking or payment method. Processing times stated on the Website are estimates and not guarantees.
• Verification before payout: The Operator may delay or withhold withdrawals until:
  • Identity, address, and payment methods have been verified;
  • Any investigations into suspected fraud, money laundering, or bonus abuse are completed.

Fees, Currency, and Exchange

• Currency: The Website may allow one or more account currencies. Once selected, your primary currency may not be changeable without Operator approval.
• Conversion: If your payments are made in a currency different from your Account currency, your bank or payment provider may convert the funds at their prevailing exchange rate and may charge conversion fees, for which the Operator is not responsible.
• Withdrawal fees: Where withdrawal fees apply, they will be clearly indicated prior to confirmation of your request. The Operator does not seek to impose hidden or retrospective fees.

Refunds, Reversals, and Chargebacks

• Refund policy: Deposits are generally non-refundable once used for game play. In limited circumstances, and at its sole discretion (subject to applicable law), the Operator may consider a refund request, taking into account:
  • Whether games were played using the deposited funds;
  • Any applicable regulatory or responsible gambling obligations;
  • Evidence of unauthorised use of payment methods.
• Chargebacks: If you initiate a chargeback, reversal, or dispute on any payment:
  • The Operator may suspend or close your Account;
  • All Bets and winnings may be voided pending investigation;
  • The Operator may recover any unpaid amounts and associated costs.
• Bonus-related funds: If a Bonus is associated with a deposit that is later reversed or refunded, the Bonus and any winnings arising from it may be cancelled and removed from your Account.

Limitation of Liability

Operator's Obligations

• Fairness and technical integrity: The Operator aims to ensure that:
  • All RNG-based Games are operated using certified random number generators, with testing carried out by recognised third-party laboratories where applicable;
  • Live Games are conducted in accordance with the providers' rules and any relevant licensing conditions.
• Accuracy of information: While the Operator endeavours to maintain accurate and up-to-date information (including game rules, promotions, and balance information), minor inaccuracies or delays in display may occur due to technical reasons.

Exclusions of Liability

• Technical failures: To the maximum extent permitted by law, the Operator is not liable for any loss, damage, or interruption arising from:
  • Telecommunications or internet failures, latency, or outages;
  • Hardware or software failures on your device;
  • Server crashes, bugs, or malfunctions, provided that the Operator acts reasonably to correct such issues and to protect the integrity of ongoing Bets.
• Unlawful access or blocking: The Operator is not responsible for any consequences arising from governmental or regulatory blocking orders or enforcement actions (such as ACMA orders in Australia) that may affect your access to the Website, provided that all legal obligations imposed on the Operator in its licensing jurisdiction are complied with.
• Indirect damages: The Operator is not liable for any indirect, consequential, incidental, or punitive damages, including loss of data, profits, revenues, or business opportunities, arising from your use of the Website, except where such exclusion is prohibited by mandatory law.

Liability Cap

• Maximum compensation: Subject to mandatory consumer and statutory protections that cannot be excluded, the Operator's total aggregate liability to you for any claim arising out of or related to your use of the Website, whether in contract, tort, or otherwise, is limited to the greater of:
  • The amount of the Bet or transaction giving rise to the claim; or
  • The amount actually standing as real-money funds in your Account at the time of the event giving rise to the claim.
• No exclusion of non-excludable rights: Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies that cannot be excluded under applicable law.

Intellectual Property Rights

Ownership

• Website content: All intellectual property rights in and to the Website, including but not limited to text, graphics, logos, trademarks, trade names, design elements, user interfaces, and underlying source code, are owned by the Operator or its licensors.
• Game content: Games and related audiovisual elements (including those supplied by third-party providers such as Pragmatic Play) are protected by copyright, trademark, and other intellectual property laws, and are used under licence.
• Brand references: Any reference to "Wazamba" or related branding within Wazamba is for the purpose of describing services offered via wazamba-aussie.com and does not grant any rights of use to Users.

Permitted and Prohibited Use

• Limited licence: You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website solely for your personal, non-commercial entertainment, subject to compliance with these Terms.
• Prohibitions: You must not, without prior written consent from the Operator:
  • Copy, modify, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, or sell any part of the Website or its content;
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software used in connection with the Website, except where explicitly permitted by law and only after notifying the Operator;
  • Use any automated tools (including robots, spiders, or scrapers) to access or collect data from the Website.

Privacy & Data Protection

Your personal data is collected and processed in accordance with the Operator's Privacy Policy, as published on wazamba-aussie.com and updated from time to time.

• Data use: By using the Website, you acknowledge that your data may be processed for purposes including account management, KYC verification, transaction processing, responsible gambling, anti-fraud checks, and compliance with legal obligations.
• Third-party disclosures: Personal data may be shared with payment processors (including Tilaros Limited), game providers, regulatory authorities, and other partners where necessary and lawful.
• Jurisdictional note: Data may be transferred across borders, including to Curaçao and Cyprus, subject to appropriate safeguards as described in the Privacy Policy.
• Priority of Privacy Policy: In case of conflict between these Terms and the Privacy Policy in relation to personal data, the Privacy Policy prevails to the extent of that conflict.

Changes to Terms

Right to Amend

• Updates: The Operator may modify, amend, or replace these Terms at any time for reasons including legal or regulatory changes, security considerations, product updates, or improvements to user experience.
• Versioning: The current version and effective date will be displayed on wazamba-aussie.com. Earlier versions may be retained by the Operator for record purposes.

Notification of Changes

• Notification methods: Where material changes are made, the Operator will endeavour to notify you by one or more of the following:
  • On-site banner or pop-up upon login;
  • Email sent to the address associated with your Account;
  • Prominent notice within the "Terms and Conditions" or related sections of the Website.
• Continued use as acceptance: Your continued use of the Website after the effective date of the updated Terms constitutes your acceptance of the changes.
• Right to discontinue: If you do not agree to any updated Terms, you must stop using the Website and may request closure of your Account and withdrawal of any eligible balance, subject to these Terms and applicable law.

Termination & Suspension

Operator's Right to Suspend or Terminate

• Grounds for action: The Operator may suspend, restrict, or close your Account at its reasonable discretion, including if:
  • You breach these Terms or any associated policy, including Bonus Terms or game rules;
  • You provide false, misleading, or incomplete information, or fail to pass KYC checks;
  • There is suspicion of fraud, money laundering, terrorist financing, collusion, bonus abuse, or other unlawful or improper conduct;
  • Required by law, court order, or regulatory directive (including blocking or enforcement actions relating to services accessed from Australia);
  • Your Account has been inactive for an extended period, in accordance with any inactivity or dormancy rules on the Website.
• Effects of suspension: During suspension, you may be prevented from placing Bets, depositing, or withdrawing until investigations or remedial steps are completed.

Account Closure by User

• Voluntary closure: You may request closure of your Account at any time by contacting support at [email protected]. The Operator may require verification before finalising the closure.
• Responsible gambling: If you wish to self-exclude or implement gambling limits, additional responsible gambling tools may be available on the Website or via relevant Australian resources such as responsiblegambling.vic.gov.au, which is referenced for informational purposes.

Refunding Funds upon Termination

• Real-money balances: Upon legitimate closure (whether by you or the Operator), and subject to KYC and applicable law, the Operator will:
  • Return any remaining eligible real-money balance to you via an appropriate payment method; or
  • Where return is not reasonably possible, provide you with instructions or alternatives consistent with legal obligations.
• Bonuses and winnings: On closure, Bonuses and any winnings derived from them that are not yet converted to withdrawable real-money funds may be cancelled, unless otherwise required by law or expressly provided in a specific promotion.
• Funds subject to investigation: If the Account is closed due to suspected unlawful activity, the Operator may withhold funds and cooperate with relevant authorities. Release or confiscation of funds will occur in line with legal and regulatory requirements.

Governing Law & Jurisdiction

Applicable Law

• Primary governing law: This Agreement is governed by the laws of Curaçao, without prejudice to any mandatory consumer or other laws that may apply in the country or territory where you reside and from which you access the Website.
• Regulatory context for Australia: The Website is operated under Curaçao e-gaming authorisations (including sub-license 8048/JAZ and reference license 8048/JAZ2020-001) and is not licensed by Australian authorities. ACMA may issue blocking or disruption orders in relation to offshore gambling services. Your use of the Website from Australia is at your own risk and responsibility under Australian law.

Dispute Resolution

• Internal complaint process: If you have a complaint regarding the Services, you should first contact customer support at [email protected], providing:
  • Your name, username, and contact details;
  • A clear description of the issue; and
  • Relevant evidence (screenshots, transaction IDs, timestamps).
  The Operator will endeavour to acknowledge and address complaints within a reasonable time.
• Escalation: If you are dissatisfied with the resolution, you may request that the matter be escalated within the Operator's organisation or, where applicable, to any external alternative dispute resolution body recognised under the Operator's licensing framework.

Court Jurisdiction

• Forum: Subject to any mandatory consumer protections and any applicable alternative dispute resolution mechanisms, any dispute, controversy, or claim arising out of or in connection with this Agreement shall be subject to the non-exclusive jurisdiction of the competent courts of Curaçao.
• Non-exclusive nature: This clause does not affect your right, where applicable law so provides, to bring proceedings in the courts of your place of residence.

Contact Information

If you have questions about these Terms, require support, or wish to submit complaints, you may contact the Operator using the following channels:

• Customer Support Email: [email protected] (primary and critically important contact for Players, including technical issues, payments, and complaints).
• General Information Email: [email protected] (for general inquiries relating to wazamba-aussie.com and Wazamba).
• Official Website: https://wazamba-aussie.com
• License Validator (Antillephone N.V.): https://validator.antillephone.com (for public validation of Curaçao license references including 8048/JAZ and 8048/JAZ2020-001, as available).

For informational and reference purposes only (not as direct contacts of the Operator):

• Australian Communications and Media Authority (ACMA): https://acma.gov.au
• Responsible Gambling (Victoria, AU): https://responsiblegambling.vic.gov.au
• Australian Institute of Family Studies (AIFS): https://aifs.gov.au

Where specific postal addresses or telephone numbers for Rabidi N.V. or Tilaros Limited are required for formal legal correspondence, you should request the most recent details via [email protected], as these may be updated from time to time and may not be fully specified within Wazamba.